In today’s digital age, keeping your contact information up-to-date is crucial, especially when it comes to your banking services. If you’re an ADCB (Abu Dhabi Commercial Bank) customer and need to change your registered mobile number, here’s how to go about it:
Log in to Your ADCB Online Banking Account
To get started, open your preferred web browser and visit the ADCB official website. Once there, locate and click on the “Login” button to access your online banking account.
Navigate to Personal Information
Once logged in, look for the “Profile” or “Personal Information” section. This area is where you can manage your account details.
Update Contact Information
In the “Personal Information” section, find your current mobile number listed under the “Contact Information” or a similar heading. You’ll see an “Edit” or “Update” button next to your mobile number.
Verify Identity
For security reasons, ADCB will require you to verify your identity. This could involve entering your account password, answering security questions, or inputting a verification code sent to your current mobile number.
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Enter New Mobile Number
After confirming your identity, you’ll be prompted to enter your new mobile number. Make sure to double-check the number for accuracy.
Confirm Changes
Following the entry of your new mobile number, the system might ask you to re-enter it to ensure there are no errors. Before proceeding, take a moment to review the changes you’ve made.
Submit and Verify
To save your changes, click the “Submit” or “Save Changes” button. Depending on ADCB’s procedures, you may receive a verification code on your new mobile number. Enter this code to confirm the change.
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Confirmation Message
Once the change is successfully processed, a confirmation message will appear on the screen, possibly supplemented with an email or SMS notification.
Log Out
After making the necessary changes, ensure the security of your information by logging out of your online banking account.
Test the New Mobile Number
To confirm that your new mobile number is now registered, attempt to log in to your ADCB account using the updated number. Also, keep an eye out for any notifications sent to the new contact information.
In conclusion, changing your ADCB mobile number is a straightforward process facilitated through your online banking account. By following these steps, you’ll ensure that your communication with the bank remains seamless and uninterrupted, enabling you to stay updated with your financial activities and information. Always prioritize the security of your personal information and remember to log out of your account when your session is complete.
